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New York WooCommerce Support Services
In this age, it’s almost irresponsible to have a business and not have a website. E-commerce makes up a large portion of everyday sales, and just about any business can benefit from having an online store.
WooCommerce is one of the easiest online store systems to implement into your website, especially if you already use WordPress. It’s also a great option for people that don’t have a website yet.
Just because WooCommerce is easy, it doesn’t mean you’ll be able to run your online store without a hitch.
Let Us Secure, Update, Backup & Support Your WooCommerce Website
Get a Free Consultation for Our New York WooCommerce Support Services
Or call 888-799-6067
What is WooCommerce?
It’s a plugin for WordPress. It provides a complete online store for your website. It’s easy to implement, maintain, and profit with the WooCommerce plugin. It provides users with a flexible list of options and features. It’s possible to manage inventory, taxes, payments, and shipping with ease thanks to WooCommerce. It also seamlessly implements shipment tracking, customer support, and other features to make your customers’ experience as easy as possible.
WooCommerce is also extremely affordable when compared to other options. Using WooCommerce means you’re getting maximum value. There are even additional plugins you can purchase to further improve the look and functionality of your website. These include PayPal for WooCommerce, WooCommerce Wallet, Google Analytics, Custom Product Tabs, and an Advanced Order Export.
WordPress is one of the most popular website building platforms for a reason: it provides easy-to-use tools to build a unique, fully functioning website. WooCommerce intends to bring this ease of access to businesses, providing them with an affordable option to get an online store up and running.
Why Hire WooCommerce Support?
Getting help in New York for WooCommerce support is recommended because you get a whole list of other convenient features that aren’t included with your WooCommerce website. WooCommerce is a great tool to get your foot in the door, but it doesn’t offer the support and management that a third-party digital marketing and technical support team can. With support, you get backups, optimization, enhanced security, and unlimited tech support. Hiring third-party support means you’ll have peace of mind knowing that your website is safe and secure, both for you and your customers.
Hiring a professional to manage your website means you won’t have to figure things out as you go. You’ll have a great online storefront that works flawlessly with all the other plugins that WooCommerce offers. Customers will have multiple payment options, the ability to view delivery status, and much more. Simply put, hiring a professional support crew means you’ll have satisfied customers that keep coming back. You’ll also have more time to handle the business side of things. You won’t have to devote your own time to dealing with malware on your website, glitches in your systems, and other technical problems.
- Security Monitoring
- Protection
- Optimization
- Backups
- Updates
- Regular reports
- Tech Support
- Much, much more
What Comes With Our Services
- 24/7 Security Lockdown & Monitoring
- Daily/Weekly Backups & Updates
- WordPress Speed & Performance Optimization
- Monthly Security & Activity Reporting
- Unlimited Website Technical Support
- 30 Minutes Web Design & Content Updates
- Discounted Development Costs
Let Us Secure, Update, Backup & Support Your WooCommerce Website
Get a Free Consultation for Our New York WooCommerce Support Services
Or call 888-799-6067
The Process
We’ll require administrative access to your website to begin. The entire process begins with a full audit of the website. We check the website for security, common flaws, and other issues. Nothing is changed during the audit; we simply examine the website to see what potential changes can be made. If needed, we will make a list of recommended changes to your website. Nothing is done without your approval.
There are many common problems that we recognize from the first audit. These include speed performance issues, security problems, out-of-date plugins, and broken pages. Together, with your involvement, we’ll come up with a plan to get your online store in tip-top condition.
You can also ask us to handle certain issues that you already know about. Just contact us, and our tech support agents will handle any problems you have. There’s no easier way to take care of any website issues than by hiring a third-party support crew. It can take someone hours upon hours of troubleshooting to get their website functioning properly. Our skilled professionals have seen just about every possible issue before. This means they can transform your website into a fully functioning and profitable store.
When you hire us for New York WooCommerce support, the process never truly stops. You get 24/7 tech support, website management, and additional features.
Detailed WooCommerce Support Features
24/7 Website Security Monitoring & Protection
- Daily 10-Point Malware Scan
- Brute Force Protection
- File Change Detection
- Strong Password Enforcement
- Lock Out Excessive Login Attempts
- Monitoring & Lock Out Bot Detection
- Hidden Login & Admin
24/7 Site Speed Monitoring & Optimization
- Desktop/Mobile Cache
- Minify HTML
- Minify CSS
- Minify JS
- Image Optimization
- Delete Cache Logs
- Database Cleanup
Daily Off-site Website & Database Backups
- Daily Software Backup
- Daily Database Backup
- Daily Theme Backup
- Daily Content, Images, Assets Backup
Software, Plugin, Theme Updates
- WP Core Updates
- Theme Updates
- Plugin & Module Updates
- Customer Plugin & Module Updates w/ Testing
Unlimited Website Technical Support
- Malware Cleanup/Site/DB Restore
- Database & SQL Troubleshooting
- Website Technical Troubleshooting
- CMS Technical Troubleshooting
- Third-Party Plugin/Module Technical Support
30 Minutes Web Updates Monthly
- 30 Minutes Of Included Update Requests
- Website Graphic Design
- Modification & Addition Of Website Content
- Image Manipulation, Addition & Replacement
- Modify Navigation
- Discounted Development Costs @ $95/hr (35% Discount)
Monthly Security & Activity Reports
- Malware Scans & Blocked Hacks
- Core Updates Completed
- Plugin Update Completed
- Backups Completed
- New Content Activity
- Search Console Activity
* Support Service Start After A Website Audit To Ensure Program Compatibility.
Let Us Secure, Update, Backup & Support Your WooCommerce Website
Get a Free Consultation for Our New York WooCommerce Support Services
Or call 888-799-6067
FAQ
Nope. You can cancel at any time with our monthly plan.
Once registered, you’ll receive a link to our secure on-boarding form where you can provide access.
Once we have access to the admin of your WordPress site we’ll run a full audit. We will NOT change anything on your site. We will run a size and complexity scan, a plugin and theme upgrade scan and a security scan. This will help us determine the health of your site. If necessary we’ll make a list of recommendations based on what we find.
To run our initial website audit, yes. But to get the site into our WordPress Support system we’ll also need Hosting and DNS access. To be clear, we will not migrate your site away from its’ existing host. We’ll simply add appropriate records so that we can properly secure, backup, maintain and report weekly activity.
Absolutely! Once we run our initial audit we’ll make recommendations on how we can help. You may be dealing with security issues, load speed performance issues, out of date, expired, or conflicting plugins, etc. We’ll come up with a plan to get your site completely healthy so it can be accepted into our WordPress Support program.
You can simply send an email to support@doubledome.com with the site URL and all details of the request. Or, you can login to our support ticketing system to place a support request and manage progress at support.doubledome.com.
You can send unlimited support requests. All technical requests are covered. Any non-technical request is covered up to 30 minutes per month. If you go over your monthly time for non-technical requests we will invoice for the extra time at $95/hour in 15 minute increments.
We’ll put industry best security measures in place to make sure this does not happen. But if it does we will fix it and get it back up and running ASAP.
Initial response to a ticket is usually within the hour. Ticket resolution depends on the nature of the request. Emergency requests take priority. If it is not that urgent we will let you know an estimate of time. If you do use our support system at support.doubledome.com you can better manage the ticket priority.
Of course, and a limited time it’s FREE! We host many of our client websites on a lightening-fast, cloud hosting. Once we audit your site we can quote a migration fee. After that you only pay your monthly WordPress Support fee.
We will continuously monitor your website, but if you notice anything that you would like us to address just send in a support ticket to support@doubledome.com or use our support portal at support.doubledome.com.
Email us at sales@doubledome.com for a quote to support all of your sites. We have volume based discount tiers for multi-site clients.
We have a 30-day no risk guarantee. Simple as that.
You can cancel at anytime by contacting us at support@doubledome.com or our support ticket system; support.doubledome.com.